Help search

How can we help?

Type a plain question like how do I add tenant, where are invoices, how do I reset password or how do I use supplier portal. Search starts showing relevant help articles as soon as you type.

Browse by category

Find the right area fast

These categories follow the actual platform structure so users can browse by module, role or workflow when they do not want to search first.

Popular help questions

Start with the questions users ask most often

These quick routes help staff and clients jump directly to common tasks without guessing the category first.

How do I use the dashboard?

This guide explains the verified top-level admin structure in the current Proplix build, including the Sales menu, Work & Operations, Company & Utilities, Real Estate men

How do I log in?

The current application build contains verified admin authentication actions for login, forgot password, reset password, two-factor verification and logout. This guide co

How do I search in Proplix?

The current admin build includes a global search endpoint, reminder tools, notifications and note actions. This guide explains how those verified utilities fit into daily

Where are settings?

The current build uses a customised Setup & Settings launcher in the header and keeps deeper configuration in the standard admin settings controllers. This guide explains

How do I add a client?

The current application build keeps the client record in the core Clients controller and extends the customer area with property-specific entries such as Client Database,

How do I create a lead?

The current build exposes a full leads workflow under Work & Operations, including table and Kanban views, custom forms, sources, statuses, junk/lost actions and conversi

How do I upload client files?

The client record supports more than contact fields. The current audited controller also exposes attachments, external attachments, statement generation, file visibility

How do I create an estimate?

The audited build includes both standard estimates and a separate estimate-request workflow. Together they cover request intake, estimate drafting, email sending, PDFs, n

How do I create a proposal?

The audited proposal controller supports more than drafting. It includes templates, notes, comments, acceptance-info clearing, PDF generation, email sending, pipeline han

How do I create an invoice?

The current invoice flow supports standard invoices, recurring invoices, notes, credits, payment recording, overdue notices, PDFs and mark-as-sent actions. Payments also

How do I add an expense?

The audited build supports expense records with attachments, categories, import, invoice conversion and PDFs. Credit notes also have refund, open/void status and invoice-

How do I create a contract?

The verified contracts controller includes templates, comments, notes, signing controls, PDF output, renewals and attachments. Subscriptions are surfaced in the Sales men