New WhatsApp AI Assistant
Property software that keeps every conversation moving.
Connect property operations with a WhatsApp-first service layer that can answer initial enquiries, capture the right details, arrange callbacks, support appointment journeys and keep the conversation attached to the correct Proplix record.
When your team is ready, an authorised person can step into the live chat immediately and continue the conversation from the shared workspace or linked WhatsApp device—without making the customer start again.
- Appointment journeys
- Callback requests
- Live human takeover
- CRM conversation history
- Verified customer routes
Lead qualifiedProperty enquiry
Appointment requestTuesday · 10:30
Callback arrangedToday · 14:00
Proplix Assistant ●Online
Hello. I’m the Proplix WhatsApp AI Assistant. How can I help today?
I need help arranging a compliance visit for one of our buildings.
I can help with that. Would you like to request an appointment, arrange a callback or speak with the team?
Type a message
Live conversations12 active
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James CarterCompliance visit enquiry
AIPS
Priya ShahAppointment request
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Oliver BrownTeam member joined
LiveLive human takeoverContinue the same conversation at any time.See how takeover works →
Logged in ProplixEnquiry #PLX-18473
Platform overview
One connected platform for the full property operating model
Proplix brings relationships, practice management, maintenance, supplier activity, compliance obligations, audit evidence, portals and daily operational visibility into one corporate environment. Teams can follow connected work without repeatedly switching between unrelated tools, helping them maintain context, accountability and a clearer view of the portfolio.
01
A stronger operating identity for agencies and managed portfolios
Proplix supports businesses that need more than simple CRM storage, with an emphasis on structured work, service quality, operational visibility and consistent management across busy portfolios.
02
A cleaner workflow model for teams handling recurring daily complexity
Property operations move constantly across people, records, deadlines, maintenance, compliance and communication. Proplix makes those moving parts easier to follow, manage and hand over without losing the surrounding context.
03
A more reassuring service layer for landlords and external stakeholders
Clear information gives landlords greater confidence in the management service. A connected platform reduces blind spots and helps property teams provide a more credible, consistent and professional experience.
Core sections
Four product pillars, one window solution
Four core capabilities form the operational centre of Proplix. Each can support a distinct area of work, while shared property, relationship and workflow context keeps them part of the same operating environment rather than a collection of detached add-ons.
CRM
Real Estate CRM with Practice Management
Relationship management becomes more useful when it is connected to operational work. Instead of keeping landlords, tenants, suppliers and internal users in a passive contact list, Proplix connects people, communication history, workflow context and service follow-through in one environment.
- Keep relationship data tied to the broader property workflow.
- Support practice-management style visibility around ongoing activity and responsibility.
- Create a clearer operating picture for teams managing complex portfolios and client communication.
MNT
Supplier and Maintenance Management
Maintenance is a core operating discipline. Proplix helps teams coordinate suppliers, log issues, track job movement, manage updates and retain control from the first request to the final outcome—particularly where agencies and managers handle a high volume of service activity.
- Bring repairs, suppliers and workflow movement into one visible process.
- Reduce inbox chasing and improve the structure around maintenance communication.
- Support a more professional service delivery model across active jobs and ongoing requests.
AUD
Compliance and Audit
Proplix keeps reminders, evidence, approvals, review flow and audit preparation inside the same operating environment instead of splitting them across documents and external trackers. Compliance is therefore connected with the properties, people and work it governs.
- Show compliance as a live operating layer rather than a simple reminder feature.
- Keep records, evidence and workflow actions connected for stronger oversight.
- Support a more audit-ready and governance-aware property operation.
PMS
Property Management System with Portals
The property management system provides a coordinated home for portfolio activity, service visibility and stakeholder access—not only records and tasks. Role-aware portals extend that same operating model to landlords, tenants and suppliers.
- Present the PMS as the central operating layer for properties, workflow and service delivery.
- Use portals to strengthen transparency and reduce avoidable back-and-forth communication.
- Keep the platform story focused on everything in one place, not fragmented systems.
Platform routes
Property workflow, portals and compliance should all reinforce one another
Each Proplix capability becomes more useful because it sits alongside the others. Portals improve service visibility, maintenance stays connected with supplier and compliance context, and CRM relationships remain tied to real operations. The result is one coordinated platform rather than a list of unrelated features.
LP
Landlord visibility becomes stronger when it sits inside the same operating environment
Transparency, confidence and service quality improve when landlord updates and information remain connected to the central platform.
TP
Tenant communication becomes cleaner when requests and updates are tied back to one system
Self-service visibility helps tenants while reducing avoidable internal administration and giving teams clearer context when they respond.
SP
Supplier portals help maintenance delivery feel more organised, accountable and efficient
Supplier workflow becomes much easier to manage when status updates, job information and communication are visible in the same place as the wider maintenance process.
A connected property platform helps letting agents, property managers and landlords work with more clarity, better oversight and fewer operational gaps.
Many property businesses still rely on a mix of separate CRM tools, spreadsheets, inboxes, compliance trackers and manual follow-up. That fragmented setup slows teams down, weakens accountability and makes it harder to keep a clear view of properties, people, compliance, maintenance and service activity. Proplix brings those core functions into one property management software platform so teams can work from a single, more structured environment.
Property CRM becomes more powerful when it connects to live operations
A real estate CRM is far more useful when it sits inside the wider property workflow rather than operating as a standalone contact database. With Proplix, relationship management can connect directly to property records, landlord activity, tenant communication, maintenance workflow, supplier coordination and portal visibility. That gives teams a stronger understanding of the full client and property journey, improves follow-up quality and supports a more professional service model across the business.
Compliance is stronger when records, workflow and evidence stay connected
Property compliance is not only about reminders and expiry dates. It is also about evidence, accountability, audit readiness and confidence that the right records are visible at the right time. Proplix helps property businesses manage compliance in the same environment as their wider operations, so safety records, tenancy obligations, governance workflows, maintenance context and approved evidence remain easier to track and easier to act on. That makes the platform more valuable for regulated, high-responsibility real estate operations in the UK market.
One platform for CRM, maintenance, compliance and portals
Proplix is designed as an all-in-one property management software solution for UK real estate businesses that want CRM, compliance management, maintenance workflow, landlord and tenant portals, supplier coordination and portfolio visibility in one place. By reducing reliance on disconnected systems, Proplix helps agencies and property managers improve workflow control, strengthen service delivery, reduce administrative friction and present a more professional experience to landlords, tenants, suppliers and internal teams.
Next Step
Move from platform overview into commercial proposal, features and implementation planning
Proplix is built for property businesses that want more than a basic CRM or a disconnected software stack. The next step is to explore the commercial fit, the platform depth and the operational areas that matter most to your business.
RP
Review the commercial proposal route and understand the platform value
Explore how Proplix is positioned as a premium-value property software platform for CRM, compliance, maintenance, portals and operational visibility.
FX
Go deeper into the feature routes behind the Proplix platform
See how each core platform area supports real estate workflow, including property management, CRM, compliance management, maintenance and stakeholder portals.
GO
Start the Proplix journey when you are ready to move
Take the next step into product discussion, implementation planning or structured enquiry when your business is ready to progress.
Frequently asked questions
Frequently Asked Questions
Practical answers for UK letting agents, landlords, property managers and operational teams evaluating a more connected property platform.
What does Proplix actually do?
Proplix is designed as a one-window property operations platform for UK businesses that want CRM, practice management, maintenance, compliance, portals and service visibility in one connected environment.
Is Proplix only for large agencies?
No. Proplix is designed for growing agencies, property managers and landlords who want a more professional and more connected operating model, whether they are starting smaller or managing a broader portfolio.
Can Proplix help with compliance as well as day-to-day workflow?
Yes. Compliance is presented as part of the wider platform rather than as a separate afterthought, so the product story supports both operational workflow and evidence-led oversight.
Does the platform include portals?
Yes. Proplix includes landlord, tenant and supplier portal routes because external visibility is an important part of reducing friction and improving service quality.
Is this more than a basic CRM?
Yes. Proplix is designed as more than contact storage. It is designed to connect people, properties, maintenance, compliance and operational control in one place.
Is Proplix aimed at the UK market?
Yes. The wording, examples and positioning are all aimed at UK property operations, with a strong focus on the workflow needs of British agencies, landlords and property managers.
Can I compare features before speaking to anyone?
Yes. You can compare features, solutions, portals, compliance workflows and modules before discussing your requirements and receiving a tailored proposal.
Why is it useful to keep everything in one place?
Because property operations depend on connected information. Proplix provides an alternative to fragmented tools, spreadsheets and disconnected administration.
How do I get started properly?
The best route is to review the relevant feature, solution and commercial proposal information first, then use the get started, signup or contact route depending on where you are in the buying journey.
Why does this site have detailed pages instead of short summaries?
Detailed pages help property teams assess workflow fit, understand practical dependencies and prepare more useful questions before a product discussion.
Platform illustration
A visual view of the one-window Proplix platform
This illustration reinforces the core Proplix message: CRM, property operations, maintenance, compliance, portals and reporting should not live in disconnected tools. The stronger the platform connection becomes, the easier it is for teams to work with confidence from first enquiry to ongoing service delivery.
